MessageBird B.V.
About the company
MessageBird B.V. is a global cloud communications platform founded in 2011 and headquartered in Amsterdam, Netherlands. The company specializes in modernizing business-to-customer communications by providing a unified suite of APIs and platforms that enable messaging across multiple channels including WhatsApp, SMS, Voice, Messenger, and Instagram. Its flagship product, Inbox.ai, is designed to streamline omnichannel customer support by integrating automation and real-time messaging into a single conversational thread.
Founded by Robert Vis, MessageBird has grown rapidly, establishing offices worldwide in locations such as San Francisco, Singapore, Sydney, and London. Recognized by industry analysts like Gartner and IDC, the company operates a business model that includes SaaS subscription services, usage-based pricing, and tiered enterprise plans, often offering free or trial versions. Its solutions serve a broad market comprising SMBs, mid-market, global enterprises, developers, customer support teams, and e-commerce platforms.
Beyond messaging, MessageBird's platform supports workflow automation, customer service, and CRM integrations. The company has secured substantial funding, surpassing $1 billion USD in total raised, backed by investors including Accel, Atomico, and Y-Combinator. Through strategic acquisitions of SaaS and CPaaS startups, MessageBird continues to expand its communications portfolio and enhance its product offerings to meet diverse business communication needs.
